Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that processing time is separate from shipping time.
Shipping Destinations
We currently ship to the following countries and regions:
United States
Canada
United Kingdom
Australia
New Zealand
Germany
France
Italy
If your country is not listed, feel free to contact us at hi@wanderpaws.store
before placing an order.
Shipping Methods & Delivery Times
Delivery times are estimates and may vary depending on destination, customs clearance, and local postal services.
Standard Shipping
Estimated delivery time: 7–20 business days
Express Shipping
Estimated delivery time: 5–10 business days
(Available at checkout for select regions)
Shipping Fees
Free standard shipping on orders $50+
Standard shipping starts from $12, depending on your region
Express shipping fees are calculated at checkout
Full shipping costs are shown before payment.
Where We Ship From
Our products are shipped from international fulfillment partners to ensure reliable global delivery.
This allows us to carefully package each order and offer worldwide shipping while keeping costs reasonable.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.
These charges are not included in the item price or shipping cost and are the responsibility of the customer.
We recommend checking your local customs regulations for more information.
Delays & Exceptions
While we do our best to deliver orders on time, delays may occur due to:
Customs inspections
Weather conditions
Peak holiday seasons
Carrier or postal service disruptions
Wanderpaws is not responsible for delays beyond our control, but we will always assist you in tracking your order.
Incorrect Address
Please make sure your shipping address is complete and accurate at checkout.
We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged, or if your package appears lost, please contact us at hi@wanderpaws.store
within 7 days of delivery with your order number and photos (if applicable).
We will work with you to find a solution.
Contact Us
If you have any questions about shipping, feel free to contact us at:
📧 hi@wanderpaws.store